How to Delete Your Account

You can delete your Satnam Wallpapers account at any time. Deleting your account will permanently remove your profile, favourites, and subscription history from our servers, subject to the retention exceptions described below.

Option 1 — Request Deletion by Email

Send an email to contact@dotmatrix.in from the email address associated with your account, with the subject line "Delete My Account". Include:

• The email address of the account you want deleted.
• A short confirmation that you want all account data permanently removed.

We will verify the request and complete deletion within 30 days. You will receive a confirmation email once it is done.

Option 2 — Sign Out and Stop Using the App

If you simply want to stop using the App, you can:

1. Open the App and go to Settings.
2. Tap Logout.
3. Uninstall the App from your device.

This will sign you out and stop any further activity, but your account will remain on file. To have it permanently deleted, please use Option 1 above.

What Gets Deleted

• Your profile (name, email, profile picture).
• Your favourites and in-app activity.
• Push-notification tokens linked to your account.
• Records of your active and past subscriptions.

What We Have to Keep

We are required to retain certain transaction records (such as payment IDs, invoice numbers, and dates) for tax and legal compliance for up to 7 years. These records do not include your card or UPI details — those are held by Razorpay, not by us.

Active Subscription

If you delete your account while a paid subscription is still active, the remaining time is forfeited. Per our Refund Policy, no refund is issued for the unused portion.

Need Help?

If you have any trouble deleting your account, email contact@dotmatrix.in and we will assist you.